Website and Service Terms

1. Acceptance of these Terms

These Website and Service Terms (“Terms”) are a legal agreement between you and Lifted Holdings LLC (“Lifted,” “we,” “us,” or “our”). They govern your access to LiftedPayments.com and other public Lifted websites, and, where no separate signed agreement states otherwise, your authorized use of Lifted Pay, Lifted Connect, LiftedPOS, portals, applications, documentation, and related services (collectively, the “Services”).

By accessing a public website, you agree to the website provisions of these Terms. By creating an account, clicking an acceptance control, signing an order, or using a Service, you agree to the provisions applicable to that Service. If you use a Service for a business, you represent that you have authority to bind that business. If you do not agree, do not use the applicable website or Service.

2. Other agreements control

Public website content is informational and is not an offer to provide credit, processing, banking, or regulated financial services. A rate estimate, product demonstration, application, or conversation does not create an account or obligate Lifted or a financial partner to approve or provide a Service.

3. Eligibility, authority, and accounts

You must be at least 18 years old and legally able to enter a contract. Business Services are intended for lawful business use in supported United States markets. You must provide accurate, complete, and current information and promptly update it. You are responsible for all activity under your credentials and for ensuring that each user has appropriate authority and permissions.

Keep credentials and authentication factors confidential; do not share individual accounts. Notify us promptly at pay@liftedholdings.com if you suspect unauthorized access. We may rely on instructions and transactions submitted through authenticated accounts unless we have received and had a reasonable opportunity to act on notice of compromise.

4. Services, changes, and availability

Service descriptions identify current capabilities and may identify planned or roadmap features. Roadmap features are not commitments and are not available until released to your account. We may improve, replace, limit, or discontinue a feature, integration, hardware model, or third-party dependency. We will provide notice where a contract or law requires it.

Service availability depends on networks, processors, acquiring banks, gateways, card networks, PAX or other hardware, operating systems, device-management platforms, telecommunications, and merchant configuration. Maintenance, security events, third-party outages, force majeure, or compliance requirements may interrupt availability.

5. Merchant services and underwriting

Merchant processing is subject to application review, identity and business verification, underwriting, processor and acquiring-bank approval, prohibited-business rules, and a signed merchant agreement. Approval, pricing, reserves, funding timing, limits, and equipment availability are not guaranteed. Funding can be delayed or withheld, and transactions can be rejected, reversed, investigated, or charged back, as permitted by the governing merchant agreement, network rules, risk controls, and law.

You are responsible for lawful sales, accurate transaction data, required customer disclosures, delivery and refund obligations, taxes, receipts, dispute evidence, and compliance with card-network, ACH, privacy, consumer-protection, and industry rules. You may not use a merchant account for another business, undisclosed products, factoring, transaction laundering, cash advances disguised as sales, or prohibited activity.

6. Software and application license

Subject to these Terms, applicable orders, payment of fees, and continued authorization, Lifted grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable right to access and use the Services for your internal business operations during the applicable term. Lifted and its licensors retain all rights not expressly granted.

Lifted Pay version 0.0.4 and Lifted POS Connect version 0.2.8 are PAXSTORE-approved for PAX PayDroid as of July 27, 2026. PAXSTORE approval concerns the approved application build and distribution state; it is not a PAX endorsement or a separate processor, PCI, EMV-kernel, or merchant-production certification. Deployment requires supported hardware, a compatible processor and BroadPOS configuration, merchant boarding, provisioning, and end-to-end validation.

You may not copy, modify, translate, create derivative works of, reverse engineer, decompile, disassemble, circumvent protections in, rent, sell, sublicense, distribute, scrape, or use the Services to build or benchmark a competing product, except to the limited extent a restriction is prohibited by law. You may not remove proprietary notices or use undocumented interfaces without written permission.

7. Acceptable use

You will not, and will not permit anyone to:

• Use the Services for unlawful, fraudulent, deceptive, abusive, infringing, sanctioned, or prohibited activity.
• Probe, scan, disrupt, overload, bypass, or interfere with security, authentication, rate limits, networks, devices, or another customer.
• Upload malware, harmful code, unlawful content, or data you lack authority to process.
• Obtain unauthorized access, impersonate another person, falsify identity or transaction data, or conceal the true merchant or purpose of a transaction.
• Enter clear card numbers, security codes, passwords, government identifiers, or bank credentials into ordinary support messages, free-text fields, or systems not designated to receive them.
• Use automated means to extract content or data except through documented interfaces and written authorization.

We may investigate suspected misuse and cooperate with financial partners and lawful authorities.

8. Fees, billing, and taxes

Fees, processing rates, equipment charges, billing intervals, renewal, and cancellation terms are stated in the applicable quote, order, merchant agreement, or checkout. You authorize applicable charges and must maintain a valid payment method. Unless an agreement states otherwise, fees are in U.S. dollars, exclusive of taxes, and non-refundable except as required by law. You are responsible for taxes other than taxes on Lifted’s net income.

Past-due amounts may result in suspension, collection costs, and lawful interest. Processing fees, refunds, chargebacks, network assessments, reserves, and settlement adjustments are governed by the merchant agreement rather than website pricing examples.

9. Third-party services and hardware

The Services interoperate with products operated by processors, acquiring banks, gateways, PAX, BroadPOS, card networks, telecommunications carriers, app stores, identity providers, and other third parties. Their terms, privacy notices, availability, certifications, and support obligations apply to their products. Lifted is not responsible for a third party’s acts, omissions, changes, security, or availability, but this does not limit obligations Lifted expressly accepts in a signed agreement.

Third-party names and marks belong to their owners. References to compatibility, approval, or integration do not imply sponsorship or endorsement unless we expressly say so.

10. Website content, intellectual property, and feedback

The Services, software, designs, text, graphics, documentation, trademarks, code, and other Lifted materials are owned by Lifted or its licensors and are protected by intellectual-property laws. You may view public pages and make a reasonable number of copies for internal evaluation. No other right is granted.

We try to keep public information accurate, but pricing, network rules, laws, hardware specifications, and product details change. Guides and calculators are general information, not legal, tax, accounting, compliance, or financial advice. Verify requirements with qualified advisers and the governing provider.

If you give us ideas, suggestions, or feedback, you grant Lifted a perpetual, irrevocable, worldwide, royalty-free right to use and incorporate them without restriction or compensation. Do not provide feedback you do not have authority to share.

11. Privacy, customer data, and confidentiality

Our Privacy Notice explains how we handle personal information. You represent that you have all notices, consents, and legal bases needed to submit information to the Services and direct Lifted to process it. When Lifted processes customer data for a merchant, the applicable contract or data-processing terms allocate responsibilities.

Each party will protect nonpublic business, technical, security, pricing, customer, and account information received from the other and use it only to perform or receive the Services, except where disclosure is authorized or legally required. Confidentiality obligations in a signed agreement control if different.

12. Suspension and termination

You may stop using public websites at any time and may terminate paid Services as stated in the applicable agreement. We may suspend or restrict access where reasonably necessary to address security, fraud, unlawful activity, nonpayment, sanctions, partner or network requirements, risk to others, material breach, or an emergency. We may terminate as permitted by the applicable agreement or, for free public access, at any time.

On termination, your license ends and outstanding amounts remain due. Provisions that by their nature should survive—including ownership, payment, confidentiality, disclaimers, liability limits, indemnity, dispute, and general provisions—survive. Data export and deletion are subject to the applicable agreement, retention obligations, and technical capabilities.

13. Disclaimers

To the maximum extent permitted by law, public websites and any Service provided without a separate warranty are provided “as is” and “as available.” Lifted disclaims implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, and any warranty arising from course of dealing or usage of trade.

Lifted does not warrant uninterrupted or error-free operation, a particular approval, processing rate, funding schedule, savings amount, search ranking, business outcome, or compatibility with unqualified hardware or third-party configurations. Some jurisdictions do not allow certain disclaimers, so they may not apply to you. Express warranties in a signed agreement are unaffected.

14. Limitation of liability

To the maximum extent permitted by law, neither Lifted nor its affiliates, officers, employees, licensors, or suppliers will be liable under these Terms for indirect, incidental, special, exemplary, punitive, or consequential damages, or for lost profits, revenue, goodwill, data, or business interruption, even if advised that such damages are possible.

Except for liability that cannot lawfully be limited and except as a signed agreement states otherwise, Lifted’s aggregate liability arising from these Terms will not exceed the greater of (a) $100 or (b) the fees you paid directly to Lifted for the affected software Service during the three months before the event giving rise to the claim. Payment processing liability is governed by the applicable merchant agreement.

15. Indemnification

To the extent permitted by law, you will defend, indemnify, and hold harmless Lifted and its affiliates, officers, employees, and suppliers from third-party claims, losses, penalties, assessments, costs, and reasonable legal fees arising from your unlawful use of the Services, your products or business practices, data or content you submit, your breach of these Terms, or your violation of another person’s rights. This obligation does not apply to the extent a claim results from Lifted’s gross negligence, willful misconduct, or breach of a signed agreement. Lifted will provide reasonable notice and cooperation and may control the defense of a claim affecting Lifted.

16. Governing law and disputes

Before filing a claim under these Terms, contact us and provide a concise written description so the parties can try in good faith to resolve it. Unless a signed agreement states otherwise, these Terms are governed by the laws of New Mexico, without regard to conflict-of-law rules. The state and federal courts serving Bernalillo County, New Mexico have exclusive jurisdiction, and each party consents to personal jurisdiction and venue there.

Nothing in this section prevents either party from seeking temporary or injunctive relief to protect security, confidential information, or intellectual-property rights, or from pursuing rights that cannot lawfully be waived. Claims arising from merchant processing remain subject to the dispute provisions in the merchant agreement.

17. General terms

These Terms and incorporated policies are the entire agreement about their subject matter, subject to the priority of signed agreements described above. If a provision is unenforceable, it will be modified to the minimum extent necessary and the rest remains effective. A waiver must be in writing and is not a continuing waiver. You may not assign these Terms without our written consent; Lifted may assign them in connection with an affiliate reorganization, financing, merger, acquisition, or sale of the relevant business.

Neither party is liable for delay caused by events beyond reasonable control, except payment obligations. Headings are for convenience. “Including” means “including without limitation.” Electronic notices and signatures may be used as permitted by law. We may update these Terms by posting a revised version and effective date. Material changes to paid Services will receive the notice required by the applicable agreement or law. Continued use after an applicable effective date constitutes acceptance where allowed.

18. Contact